Return, Refund, and Exchange Policy – BizzBoxx

At BizzBoxx, we value your satisfaction and strive to provide the best possible experience with our mobile accessories. Our Return, Refund, and Exchange Policy are designed to ensure that you can shop with confidence, knowing that your needs are our priority.

  1. Returns:

We understand that sometimes things don’t go as planned. If you are not completely satisfied with your BizzBoxx purchase, you may initiate a return within 2 days from the date of delivery. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.

  1. Refunds:

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 5 business days. Please note that shipping fees are non-refundable.

  1. Exchanges:

If you received a defective or damaged product, we are happy to exchange it for the same item. To request an exchange, please contact our customer support team at contact.bizzboxx@gmail.com within 2 days of receiving your order. We will provide instructions on returning the item and facilitate the exchange process.

  1. Warranty:

BizzBoxx is proud to offer a 1-month warranty on all our mobile accessories. This warranty covers defects in materials and workmanship. If you encounter any issues with your BizzBoxx product within the warranty period, please contact our customer support team, and we will work to resolve the issue promptly.

  1. Non-Returnable Items:

Certain items are non-returnable, including personalized or customized products. Additionally, any item not in its original condition, damaged, or missing parts for reasons not due to our error, may not be eligible for return.

  1. Return Process:

To initiate a return, please contact our customer support team at contact.bizzboxx@gmail.com. Provide your order number, details of the item you wish to return, and the reason for the return. Our team will guide you through the return process, including any necessary instructions and shipping details.

  1. Shipping Costs:

Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product). In such cases, we will provide a prepaid return shipping label.

  1. Contact Us:

If you have any questions or concerns regarding our Return, Refund, and Exchange Policy, please don’t hesitate to reach out to our customer support team at contact.bizzboxx@gmail.com. We are here to assist you and ensure your BizzBoxx experience is a positive one.

Thank you for choosing BizzBoxx for your mobile accessory needs. We appreciate your trust in our products and are committed to delivering exceptional service.